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Services

Unlocking 

the 

Power 

of 

DesignOps 

How Do the Best Companies Grow Their Revenues 2x
Companies who best utilize design grow their revenues and shareholder returns at nearly twice the rate of their industry counterparts. — McKinsey
  • ‍Does your company strategy emphasize customer-centricity but you are unsure how to make this happen?
  • Are your designers or product owners complaining that they don’t know what your customers want and what they think of your products and services?
  • Are your agile development teams saying that collaboration with designers should be better? Are your designers saying the same of their developer colleagues?
  • Are the roles and responsibilities between product owners and designers unclear?
  • Is it hard to define measurable targets or KPIs for design work or customer experience improvement?
  • Do you have a feeling that your in-house designers may not be supporting your company strategic objectives in the most optimal way?
  • Are your teams using multiple different design systems — or none?
  • Is your company unable to attract top design talent or are your best designers complaining due to lack of career development — or just leaving?

If one or more of these sound familiar, we can help you with our DesignOps toolbox.

DesignOps refers to the orchestration and optimization of design people, design workflows, design craft, and collaboration with agile teams in order to amplify design’s value and impact at scale — while engaging and empowering designers.

DesignOps is a collective term for addressing challenges such as:

  • growing & evolving design teams
  • finding, hiring, growing & engaging designers with the right skills
  • creating efficient workflows inside the design team and with design stakeholders
  • setting measurable and actionable targets for design work and customer experience
  • advancing the quality & impact of design outputs

If you’d like to brush up your DesignOps knowledge, please check our DesignOps post.

Also in the spirit of demystifying design, we have explained design terminology and “U words” (usability — user interface — user experience) in our DesignOps Glossary.

DesignOps Toolbox

We have consolidated a toolbox of actionable DesignOps development sprints and workshops to help you gain the maximum impact in your organization and in your business with minimum hassle.

01

DesignOps Sprint

We assess the current state of design operations in your organization using our design maturity framework. We interview designers and design stakeholders to identify areas for development and an actionable DesignOps development plan will be created to address those. We have even built an AI tool to expedite this analysis work.

02

Agile UX/UI Design & Lean UX

Learn how to integrate UX/UI design work with agile product development processes, improve team collaboration, and ensure seamless communication. Discover strategies for aligning UX/UI designers, developers, product owners and product managers, creating user-centered products, and delivering exceptional results efficiently in agile environments. Read more!

03

CX & UX & Design Metrics

Elevate your design impact with our CX & UX & Design Metrics workshop. Learn to track and analyze key performance indicators that make a difference. Discover how to measure customer experience, user satisfaction, and design effectiveness. Gain actionable insights to drive improvements, optimize user journeys, and demonstrate the value of your design efforts.

04

Design System Workshop

You’ll learn the knowledge and skills to develop, implement, and manage a unified design system. Participants will learn best practices for creating consistent user interfaces, improving collaboration between designers and developers, maintaining brand identity and possible sub-brands. This hands-on workshop ensures efficient, scalable, accessible, and impactful design solutions. A design system is also a good stepping stone to roll out actionable DesignOps work in your organization.

05

Service Design Workshop

This actionable workshop equips participants with practical tools and methodologies to improve service experiences. Learn to map customer journeys, identify pain points in your purchasing flows, and prototype innovative solutions. Through hands-on activities and real-world examples, this workshop enables teams to create user-centered services that drive customer satisfaction and business success.

06

ResearchOps

Boost your user research capabilities with our ResearchOps workshop! Learn how to streamline research processes, manage data efficiently, and integrate insights seamlessly into your organization. Gain hands-on experience with qualitative and quantitative research methods and frameworks that enhance collaboration, ensure consistency, and scale research efforts, empowering your team to make data-driven decisions with confidence.

07

Design OKRs Workshop

Boost your design team's impact with Design Objectives and Key Results (OKRs)! Tailored to align design goals with business objectives, this workshop helps your team set measurable targets, streamline workflows, and enhance collaboration. Drive innovation and track success effectively, ensuring your design efforts deliver real, strategic value to your organization. Read more of Design OKRs and download our OKR template.

08

Designer / Head of Design or Product Owner mentoring

We offer personalized mentoring for Designers, Heads of Design, and Product Owners to enhance their design and product leadership skills, strategic thinking, and design management. We provide guidance on navigating product design challenges, improving team collaboration, and aligning design goals with business objectives, empowering professionals to drive innovation and achieve their career aspirations.

09

Designer Recruiting and Headhunting

We use our recruiting experience, designer networks and portfolio banks to find top design talent to match your organization’s needs. We identify the desired job profile, do the candidate outreach, screen and interview, and help build onboarding, from UX/UI designers to creative directors. Our service comes with a success guarantee. Read more of our designer recruiting and headhunting services.

10

Designer Job Descriptions and Career Paths

Join our workshop to master crafting Designer job descriptions and mapping out clear career paths for UX/UI designers. Learn to define roles, responsibilities, and skill requirements to attract top talent. We’ll provide insights into industry standards and career development, helping organizations structure teams effectively and support designers' growth and advancement, from junior designers to lead or principal designers, and creative directors.

Get Started with DesignOps Today

We organize public two-day DesignOps courses and we can arrange one specifically tailored for you. Contact us and let’s grow the value and impact of design in your organization!

Harri Kiljander

Design Strategist, Founding Partner
harri@alphadesignpartners.com
+358 40 50 60 007

Let’s talk!
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